Connecting Google Calendar

When you connect Google Calendar to Piqely, every meeting that gets booked through your outbound campaigns automatically appears on your calendar with full event details, a conference link, and the prospect on the invite. No manual entry, no missed meetings.

This article walks through how to connect, what the integration does, what it does not do, and how to manage it.

How to Connect

The Google Calendar integration is set up in your portal's Integrations tab.

That is it. Future bookings will appear on your calendar automatically from that point forward.

If you do not see the Integrations tab, make sure you are logged in with an admin account. Viewer-level portal accounts do not have access to integration settings.

What Permissions Piqely Requests

When you connect, Google will show you a permissions screen. Piqely requests:

• Create and edit events on your calendar: this is how we add booked meetings to your calendar
• View your calendar settings: we need this to detect your timezone and format events correctly

We do not request permission to read your existing events. We do not access your other Google data (Drive, Gmail, contacts, etc.). The scope is limited to what we need to create meeting events.

If you are concerned about the permission scope, you can revoke access at any time through your Google Account settings at myaccount.google.com/permissions.

What Gets Added to Your Calendar

When a prospect books a meeting through your campaign, a calendar event is created automatically. The event includes:

• Title: Prospect's first name and company name (e.g., "Sarah Chen - Acme Corp")
• Date and time: The time the prospect selected when booking
• Duration: Based on your default meeting length setting in Piqely
• Conference link: A video meeting link (Google Meet by default, or your preferred link if configured)
• Attendees: The prospect's email address is included; they receive a calendar invite automatically
• Description: Campaign context, prospect title, and any relevant notes

You will also receive a separate email confirmation from Piqely when a meeting books, but the calendar event is the primary record.

What the Integration Does Not Do

A few things this integration does not handle:

It does not read your existing calendar. Piqely does not check for conflicts or see your existing meetings. If a prospect books a time that overlaps with something already on your calendar, Piqely will not know. This is by design; we do not want access to your personal or other business calendar data.

To avoid double-booking, make sure your availability is set accurately in Piqely (Settings -> Availability). Prospects only see time slots you have marked as available.

It does not sync cancellations automatically. If you cancel a booked meeting directly from your Google Calendar, Piqely is not notified. If the meeting needs to be rescheduled or cancelled, do it through the portal (Meetings page) so Piqely can update its records and notify the prospect properly.

It does not retroactively add past meetings. Connecting the integration today does not add meetings that were booked before you connected it. Only meetings booked after the connection is live will appear automatically.

Multiple Calendars

If your Google account has multiple calendars (personal, work, shared team calendar), Piqely adds events to your primary calendar by default.

If you need events on a specific calendar, such as a shared sales team calendar, contact your CSM. We can configure this on the backend.

Outlook / Microsoft 365

Microsoft Outlook and Microsoft 365 calendar integration is coming soon. If you use Outlook, you can still track booked meetings through the portal (Meetings page) and receive email notifications for each booking. The email confirmations include an .ics calendar file you can import to Outlook manually until the native integration is available.

Disconnecting

To disconnect the Google Calendar integration:

• Go to Settings -> Integrations
• Find Google Calendar and click Disconnect
• Confirm the disconnection

Disconnecting stops future meetings from being added to your calendar. It does not delete events that were already created; those remain on your calendar. If you reconnect later using a different Google account, future meetings will go to the new account.

Troubleshooting

Events are not showing up on my calendar:

• Confirm the integration shows as "Connected" in Settings -> Integrations
• Check that the meetings are appearing in the portal (Meetings page). If they show in the portal but not on your calendar, there may be a sync issue
• If a meeting was booked before you connected the integration, it will not appear automatically

The wrong Google account is connected:

• Disconnect the current account in Settings -> Integrations
• Click Connect and select the correct account during the authentication flow

I got a Google security warning:

• Google sometimes flags new app connections as needing review. You can proceed through the warning; Piqely is a legitimate application. If you have concerns about security, reach out to support@piqely.com and we can walk you through exactly what access is requested and why.