Updating Your Payment Method

You can update your card directly from the portal at any time.

Steps

Go to Billing in the sidebar

Click Update Payment Method

Enter your new card details

Click Save

Your new card is saved immediately and used for all future invoices.

Supported Payment Methods

Visa, Mastercard, American Express, Discover
Debit cards with a billing address

We do not currently support ACH, wire transfer, or PayPal for automatic billing. For invoice-based payments, contact your CSM.

Security

Card details are processed and stored by Stripe — we never see or store your full card number. Piqely is PCI-compliant via Stripe.

If Your Card Is Declined

You'll receive an email notification. Log in and update your payment method within 3 days to avoid service interruption. See: What Happens If a Payment Fails?